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Administrative Capacities

Prior to the assistance efforts of USAID and the Center, there were numerous internal obstacles facing municipalities in fulfilling their mandates. Processes and procedures were not standardized, for example, ten different budget forms were used by various groups of municipalities. Non-compliance with existing procedures was high, in part due to a severe shortage of qualified, skilled employees. Administrative and financial procedures were completely restructured and redesigned by the Center as part of the assistance program, and these newly standardized procedures were adopted by the Government of Lebanon for use by all municipalities. Officials and employees were given the specialized training and technical assistance to enable proper implementation of these procedures, and information technology equipment and applications were provided in order to automate the administrative and financial work of the municipalities.



Standardized municipal forms displayed at the Citizen Reception Office in the Zouq Mosbeh Municipality.