Systems

The Conduct Card System was developed for the Central Inspection Board (CIB), the primary institution responsible for the disciplinary oversight of civil servants. The system enables all decisions to be tracked within the Personnel Management System and is linked to the Civil Service Board allowing updated information to be automatically aligned between the two agencies. The CIB can now manage internal data regarding employee conduct, as well related information from other sources such as the Civil Service Board, the Court of Audit, the Central Disciplinary Board, and the Judiciary Court. Information related to active as well as archived cases is now easily accessed by inspectors.
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The Document Archiving System provides a centralized database of Parliament’s archives (newspaper articles, speeches, letter, minutes from conferences, etc.) that can be easily accessed. Documents can be located according to a main topic or a subtopic, and all relevant bibliographic information is included. More than 13,000 documents have been scanned and classified to date.
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The Document Tracking System was developed for municipalities, governorates, and the Ministry of Interior and Municipalities to address the need for both better administrative practices and the standardization of procedures with respect to applications and citizen transactions. Three versions of the system were developed. The municipal version enables different types of applications and the necessary supporting documents to be detailed, transactions to be registered and tracked internally, and receipts with expected completion date to be issued. In addition, citizens can track the status of a municipal application online using a designated user name and password received at the time an application is submitted, and can send complaint forms automatically from some municipal websites. The governorate version of the system was developed to facilitate their administrative work, in particular that related to their role as liaisons between municipalities and central government. A similar version, developed for the Ministry, allows the minister’s decisions and orders and all related communication to be edited and automatically archived. Administrative and statistical reports can be generated, and citizen complaints made at different departments can be reviewed utilizing the system.  
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The Electronic Voting and Sound System  was designed to overcome the lack of openness in the voting and vote-recording processes of Parliament. Results can now be displayed on a wall in a location visible to all, including the public and the media, increasing openness and enhancing public awareness of the voting process.
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The Municipal Accounting System (MAS) was developed for municipalities under the financial jurisdiction of the Court of Audit (COA). It includes a general ledger of accounts and allows municipalities to manage all financial and accounting transactions and automatically generate reports as required by the COA. Data is electronically exchanged between the MAS and both the Municipal Budget System (MBS) and the Municipal Revenue System (MRS). In addition, the system can be utilized to manage cash flow and balance bank statements and other treasury accounts. Prior to development and implementation of the MAS manual records were maintained, many accounts and transactions were not properly documented with comprehensive information for planning and reporting purposes unavailable.

The Municipal Budget System (MBS) is designed to organize and automate the budget preparation and execution processes and phases from allocation to obligation to authorization to disbursement. It allows municipalities to manage budget advances, and to maintain information related to contractors and suppliers. The application can be used to generate budget scenarios, expenditure analyses, and comparative and statistical reports. Two budget systems have been developed according to the applicable accounting laws: one for municipalities subject to Decree 5595 and one for municipalities subject to the General Accounting Law
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The Municipal Geographic Information System (MGIS) system enables municipalities to dramatically increase the accuracy of information utilized in daily operations and in planning. Using computerized mapping of more than seventy layers of physical, financial, and personal data and electronically linked to administrative and financial databases, the system provides a wealth of information that can be used in the inspection, assessment, audit, and collection of taxes. A powerful tool for planning, the MGIS can used by municipal councils in assessing the needs of the community and in identifying, implementing, and sustaining economic development projects related to tourism, industry, agriculture, and other sectors. Importantly, use of the MGIS will enable decision-makers to promote transparency and accountability in the appraisal and collection of taxes and fees, ensuring that, for example, outdoor advertising licenses and construction permits are issued appropriately.
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Municipal Inventory and Asset System was developed to enable major municipalities to electronically manage the business, accounting, and reporting processes associated with fixed assets and supply inventories. Supporting greater transparency and efficiency in the management of fixed assets, the system allows physical stocks and accounting records to be reconciled and opportunities for misuse of municipal property to be minimized.
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The Municipal Revenue System (MRS) is a flexible application that enables municipalities to effectively and efficiently manage their financial resources. Prior to the development of the system municipalities were utilizing complicated, imprecise, and inappropriate administrative procedures that often varied amongst the different entities. Developed to standardize - in accordance with the prevailing law - the revenue assessment and collection processes and procedures, the system enables municipal staff to track all payments and financial transactions, manage the taxpayer and real estate databases, collect fees on an installment basis, and generate statistical reports by area for use in planning. Correct legal procedures can be followed in the tax collection process and unauthorized or unlicensed activities can be identified using the system. 
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The National Budget and Analysis System provides the Lebanese Parliament with the ability to review previous budget expenditures and to produce statistical and comparative reports using the proposed budget and those of previous years. In the past, parliamentarians struggled to obtain the necessary financial information from the executive branch of the government in order to fulfill their oversight responsibilities and to debate, amend and approve a budget that meets constituent needs and demands. MPs lacked the tools to both gather the necessary information and to properly utilize it in exercising these functions. Compatible with the budget system utilized by the Ministry of Finance (MOF), the system allows information, including the government's proposed budget, to be received electronically from the MOF.
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The Personnel Management System (PMS) is a modern tool for managing the human resources of the three government sectors: government agencies (ministries and public administration), public institutions, and major municipalities. Prior to the assistance program, personnel records were managed manually with each government agency or institution maintaining its own files. In addition to the lack of control within each specific government body, comprehensive information necessary for decision-making and planning was not available, and reports that were prepared often took weeks to produce. Detailed and accurate information for each civil servant can now be maintained by the Civil Service Board, and harmonized with that of other government agencies utilizing the system including the Court of Audit and the Central Inspection Board. The system is implemented in 12 municipalities, one (1) municipal union, and in the agencies above.

A Payroll System that is directly linked to the PMS has also been developed. All information impacting the determination of payroll is registered in the PMS, with changes to any of those files automatically reflected in the payroll files without multiple updates being required. In addition to the increased internal control and efficiency as a result of the assistance efforts, accurate information is now more widely available for decision-makers to use in formulating public policy. In the Lebanese Parliament and in the municipality of Jounieh – institutions not subject to Civil Service Board oversight - the PMS is being utilized with a specialized payroll system component that allows the records to be maintained separately from those of the Civil Service Board.
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The Pre-Auditing System was developed for the Court of Audit (COA) to enable judges to search current and archived cases according to a number of criteria including type of contract, price, contractor, or item being purchased. Users are able to perform comparative analyses of similar contracts and generate reports to be used in the evaluation process. In addition to enhancing the control and auditing capabilities of the agency, internal reporting abilities have been strengthened with performance reports and information for the COA annual report now readily available.

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The Union Financial System (UFS) is a comprehensive system developed for municipal unions for use in budget preparation and execution as well as accounting. A unified and customized system, it enables officials and employees to efficiently manage the financial work of the union and provides timely information for use in reporting and planning. Separate versions of the system have been developed for unions subject to the General Accounting Law and for those subject to Decree 5595.

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